Community Guidelines

Treat all community members — buyers, sellers, and Neend staff — with respect. Harassment, threats, hate speech, or discriminatory language based on religion, ethnicity, gender, or any other characteristic are strictly prohibited and will result in immediate account suspension.

Reviews must be based on your actual purchase experience. Do not write fake reviews, pay for reviews, or review your own products. Sellers may not threaten or bribe buyers to leave positive reviews.

Reviews should be factual and helpful to other buyers. Excessively negative reviews with no factual basis may be removed after investigation.

All content (product photos, descriptions, messages, reviews) must be appropriate for a general audience. Nudity, graphic violence, hate symbols, or illegal content is prohibited. Product photos must show the actual product — stock photos from other sources are not allowed.

Do not send unsolicited bulk messages to other users. Do not artificially inflate product ratings or review counts. Do not use multiple accounts to circumvent bans. Do not attempt to redirect buyers to external platforms to avoid platform fees.

Do not share another user's personal information without their consent. Do not take screenshots of private conversations and share them publicly. Respect the privacy of other community members as you would want your own privacy respected.

If you see content or behavior that violates these guidelines, use the "Report" button on any listing, profile, or message. You can also email community@neend.pk. All reports are reviewed within 24 hours.

Violations may result in: content removal; formal warning; temporary account restriction; or permanent account ban depending on severity.

Neend reserves the right to take any action necessary to protect the community. Decisions made by the Trust & Safety team are final.