Shipping & Delivery

We deliver to all major cities in Pakistan including Lahore, Karachi, Islamabad, Rawalpindi, Faisalabad, Multan, Peshawar, Quetta, Sialkot, Gujranwala, and 200+ smaller cities and towns.

Remote areas may have longer delivery times. Check delivery availability at checkout by entering your postal code.

Standard shipping costs vary by seller and item size. Many sellers offer free delivery for orders above Rs. 5,000. Large furniture items may have additional charges due to size and weight.

Express delivery incurs an additional charge of Rs. 500–2,000 depending on location and item size. All costs are displayed at checkout before payment.

Once your order is shipped, you will receive an SMS with your tracking number. Track your order in real-time through the "My Orders" section of your account.

For large furniture items, our delivery team will call you 24 hours before delivery to confirm time and access requirements. Additional charges may apply for deliveries above the ground floor if elevator access is unavailable.

Many sellers offer free assembly services for furniture within their city. For inter-city deliveries, assembly may be available at an additional charge. Assembly is typically completed within 24–48 hours of delivery.

In case of delivery delays beyond the estimated timeframe, contact us at support@neend.pk or call 0311-NEEND-PK. We will investigate and provide an updated delivery timeline.